With OpenID authentication setup, Spotfire continues to take the user to the Login screen and have them pick the Provider every time

With OpenID authentication setup, Spotfire continues to take the user to the Login screen and have them pick the Provider every time

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Article ID: KB0083863

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Updated On:

Products Versions
Spotfire Server 7.8 and higher

Description

This behavior may be seen when the user has added multiple providers.

Environment

ALL

Resolution

To avoid being redirected to the login screen, choose only one provider (not combining it with username/password), and disable the other two providers. Also, the user will be redirected to the provider directly and immediately back again, if the user already has a session with the provider. The user can also achieve the same result after the first login by selecting the "Remember my choice" checkbox.

Issue/Introduction

With OpenID authentication setup on the Spotfire Server, we see that Spotfire always takes the user to the Login screen to have the user pick the Provider instead of directly taking the user to the Library Browser and not showing the Login screen.