Automation Services Job Builder - Certificate Error "Chain error: NotTimeValid"
Article ID: KB0084180
Updated On:
| Products | Versions |
|---|---|
| Spotfire Automation Services | 7.0 and lower |
Description
Description:
When using the Spotfire desktop client to execute an Automation Services job remotely on the Automation Services server, you may be prompted with the following:
This message means that there is a problem with the SSL/TLS certificate, so a connection to the server can only be established if you answer "Yes". When the command line tool Spotfire.Dxp.Automation.ClientJobSender.exe is used to call the server, it may fail. If this happens, you will have no option to ignore the warning.Automation Services Job Builder - Certificate Error
The security certificate presented by this website has a problem with the certificate chain.
Chain error: NotTimeValid: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
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Automation Services Job Builder - Certificate Error
The security certificate presented by this website has a problem with the certificate chain.
Chain error: NotTimeValid: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
Would you like to continue?
Cause:There are two potential causes for this error:
- The clock on your computer is incorrect, so it thinks the certificate presented by the server has expired. If this is the case, you need to reset the clock to the correct time.
- The SSL/TLS certificate on IIS (Internet Information Services) that was configured to be used for Automation Services has expired and is no longer valid.
Resolution
You may ignore the error and answer "Yes" to this question in order to continue with the execution of the job.
To fix the problem, you need to get a new certificate, install it, open IIS Manager, and configure the certificate to be used by the Automation Services application.
Issue/Introduction
Automation Services Job Builder - Certificate Error "Chain error: NotTimeValid"
Additional Information
How to Set Up SSL on IIS 7:
http://www.iis.net/learn/manage/configuring-security/how-to-set-up-ssl-on-iis
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