Resolution:
What settings should be specified / changed in Configurator to enable Emails on WorkItem approavals?

Environment:

TIBCO Product name and version: TIBCO Collaborative Information Manager 7.2.1
Operating System(s): All Operating Systems

Symptoms:

None.

Cause:

N/A

Resolution:

Please make sure that following parameters are set properly in Configurator as follows:

1> Email enabled = true
2> Standard Email Recipient = a valid email-id to which a test email would be sent.
3> SMTP Host = valid smtp host (example: smtp.tibco.com)
4> Email Server Username = valid userid on the above smtp host
5> Email Server Password = password for the above userid on smtp host.
6> Inbox URL Link = http://&lthostname>:&ltport>/eml/Home (make sure it ends with /Home)

Alternatively you can directly change these properties in ConfigValues.xml and restart CIM Server:

1> tibco.smtp.enable = true
2> martquest.smtp.to = a valid email-id to which a test email would be sent.
3> martquest.smtp.host = valid smtp host (example: smtp.tibco.com)
4> martquest.smtp.user = valid userid on the above smtp host
5> martquest.smtp.password = password for the above userid on smtp host.
6> com.martquest.workflow.workitem.inboxurl = http://&lthostname>:&ltport>/eml/Home

Attachments:

None

References:

None