Error in AMX administrator when a user belongs to several Active Directory groups.

Error in AMX administrator when a user belongs to several Active Directory groups.

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Article ID: KB0085178

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Updated On:

Products Versions
TIBCO ActiveMatrix Service Grid -
Not Applicable -

Description

Resolution:
The following error is seen in the AMX Administrator User interface:


        Requested URI: /amxadministrator/services/environment
        Description: java.lang.RuntimeException: Cannot serialize OM Element Envelope
        ...
        Caused by: com.ctc.wstx.exc.WstxIOException: Invalid null character in text to output
        ...

The following also appears in the Administrator log file:

Failed to retrieve sub groups for the group with id [<LDAP SEARCH STRING>] because of an LDAP server error, caused by: [LDAP: error code 1 - 000020EF: SvcErr: DSID-020513C7, problem 5012 (DIR_ERROR), data 8333 ]']


Try increasing the value of the following parameter In the file: [TIBCO HOME]/amxadministrator/data/[cluster]/[admin]/config/security-config.xml .
        ===============
          <entry>
            <name>RetrievalPageSize</name>
            <value>10</value>
          </entry>
        ===============

Restart the AMX Administrator service from the command line with the following parameter:  -uploadconfig

Issue/Introduction

Error in AMX administrator when a user belongs to several Active Directory groups.

Additional Information

The following link has some details with regard to the LDAP error:

http://groups.google.com/group/ibm.software.network.directory-integrator/browse_thread/thread/fd33cf5b891a8653/822695de333bb4cb?show_docid=822695de333bb4cb
     
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