Why other TIBCO products work fine only COM adapter have "Failed to load shared library, library name: adcomService50.dll" issue?

Why other TIBCO products work fine only COM adapter have "Failed to load shared library, library name: adcomService50.dll" issue?

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Article ID: KB0085766

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Updated On:

Products Versions
TIBCO Adapter for COM -
Not Applicable -

Description

Resolution:
Description:
============
We have installed the following TIBCO components:
JRE - 1.5.0
TIBCO RunTime Agent - 5.6.1
TIBCO Businessworks - 5.7.2
TIBCO Rendezvous - 8.1.2
TIBCO COM Adapter - 5.3.1
When start TIBCO COM adapter, we got "Failed to load shared library, library name : adcomService50.dll" error, I verified there is only one "libeay32.dll and ssleay32.dl" in &ltRV_HOME>/bin, I also installed on different machine, I got same issue.
Why?
Environment:
===========
Windows Server 2003

Cause:
=====
This possibly due to you installed TIBCO Adapter for COM 5.3.0 before you installed TIBCO Adapter for COM 5.3.1

Resolution:
==========
1. First check if files "libeay32.dll and ssleay32.dl" have different versions in &ltRV_HOME>, &ltTPCL_HOME> or &ltSDK_HOME> or Windows\system32 folder.

If so, backup the files and replace the files with "libeay32.dll and ssleay32.dl" in &ltRV_HOME>/bin folder.

2. Check if you installed COM Adapter 5.3.0 before installed COM Adapter 5.3.1

TIBCO COM Adapter 5.3.1 is a full-installer, so you don't need to install TIBCO COM Adapter 5.3.0 firstly.

If you installed COM adapter 5.3.0, please follow below steps:
1.    Uninstall the TIBCO COM Adapter.
2.    Reinstall the TIBCO COM Adapter 5.3.1 only.

Issue/Introduction

Why other TIBCO products work fine only COM adapter have "Failed to load shared library, library name: adcomService50.dll" issue?