None of the workflow related processes are being executed on new installation of (TIBCO Collaborative Information Manager) CIM 8.0

None of the workflow related processes are being executed on new installation of (TIBCO Collaborative Information Manager) CIM 8.0

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Article ID: KB0085840

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Updated On:

Products Versions
TIBCO Collaborative Information Manager -
Not Applicable -

Description

Resolution:
None of the workflow related processes are being executed on new installation of (TIBCO Collaborative Information Manager) CIM 8.0

Environment:
==========
TIBCO Product name and version: TIBCO Collaborative Information Manager 8.0.0
Operating System(s): All Operating Systems

Symptoms:
========
Any action resulting in a workflow/event does not proceed or complete.
It always hangs at very first step on the event as follows:
35001 Data Service Update  N/A In Progress Start 24-01-2010 21:25:16
35000 Data Service Update  N/A In Progress Start 24-01-2010 21:01:32
34004 Data Service Update  N/A In Progress Start 24-01-2010 18:19:30
34003 Data Service Update  N/A In Progress Start 24-01-2010 17:39:09
34002 Data Service Update  N/A In Progress Start 24-01-2010 16:54:43
34001 Data Service Update  N/A In Progress Start 24-01-2010 16:54:09
34000 Data Service Update  N/A In Progress Start 24-01-2010 16:36:17

Cause:
=====
Commondir is not configured correctly. Because of which application is not able to find the workflow file to execute and hangs on it.

Resolution:
========
Copyover the $MQ_HOME\common\* to $MQ_COMMON_DIR\. folder.

Once velosel, and standard folders from common are copied to commondir, application should be able to process the events/workflow successfully.

References:
=========
None

Issue/Introduction

None of the workflow related processes are being executed on new installation of (TIBCO Collaborative Information Manager) CIM 8.0