Hawk HTTP adapter version 4.1 get a "javax.servlet.ServletException: premature end of file" error message when invoking operations like clicking on a agent cluster or show alerts.This may happen on all platforms.
Article ID: KB0087252
Updated On:
| Products | Versions |
|---|---|
| TIBCO Hawk HTTP Adapter | - |
| Not Applicable | - |
Description
Description:
Symptom
========
When running Hawk HTTP adapter 4.1, in some cases you do a show alert on some agents or click on a cluste to show the list of agents, you get this "javax.servlet.ServletException: premature end of file" error message.
Impact
======
Loss of functionality
Workaround
===========
Please file a SR describing your operation in detail which caused the error and request a engineering patch.
We may already have fix for some cases that caused this problem.
Cause
======
The servlet in parsing the XML file has encountered the ">" tag befor the end of file. For example, this may be caused by the alert texts containing the string of "<defunct>" for example, which is taken as end of file tag causing "premature end of file" error when you are doing a show alert and that alert page contains the above string.
Resolution
=========
Please file a SR describing the operation that leads to the error message being displayed. We may have engineering
patch already which fixed some of these case.
Symptoms:
Cause:
Issue/Introduction
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