Products | Versions |
---|---|
TIBCO Adapter for Remedy | - |
Not Applicable | - |
Description:
Description:
============
TIBCO Adapter(TM) for Remedy 5.2.2 crashed on Windows 2008 and Windows 7 if:
o A subscription service was configured in the adapter configuration, and
o A DELETE operation message was sent to the subscription service.
Environment:
===========
o Microsoft Windows 2008
o Microsoft Windows 2008 R2
o Microsoft Windows 7
o TIBCO Adapter(TM) for Remedy 5.2.2
Symptoms:
========
Adapter instance crashes when processing the message.
Cause:
=====
There is an unhandled exception returned by Remedy API library.
Resolution:
==========
The issue has been addressed in TIBCO Adapter(TM) for Remedy 5.2.2 Hot Fix 1.
References:
==========
For detailed information about TIBCO Adapter(TM) for Remedy 5.2.2 Hot Fix 1, please refer to LBN1-CYRXW4.
Symptoms:
Cause: