Resolution:
Description:
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When a domain administrator goes to “Business Connect > User Management > Users” in Administrator, the various LDAP users do not initially show up. The documentation indicates that you can "manually add" these users or have them log in, but we are having difficulty in successfully manually adding LDAP users.

Environment:
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BuinessConnect (BC) 5.3 and above.
 
Resolution:
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There are two ways of adding existing Admin Domain users to BC User management:

1).  Have the Administrator super user add them via the link BusinessConnect-&gtUserManagement-&gtUsers, or

When the users, who are assigned proper access to BC’s links, sign on for the first time, the user will be auto added to BC User Management and will be auto-assigned BC data permissions corresponding to their Admin link access.

2). The second way is a feature designed to help customers smoothly migrate from earlier version of BusinessConnect, without having to do step one if they don’t want to do anything special on setting BC data permissions.

BC does an “auto-synchronize” of users upon any click on BC top-level link .  However, it’s only a one way process, i.e. the auto-sync will loop through all existing BC Users and check whether they are still in Admin Domain and will delete or rename them accordingly.  It will not loop through all Admin Domain users and copy them to BC.  This is due to performance and complexity issues.