Case sensitivity of email addresses in BusinessConnect configuration.
Article ID: KB0089071
Updated On:
| Products | Versions |
|---|---|
| TIBCO BusinessConnect | - |
| Not Applicable | - |
Description
Description:
Symptoms:
Email addresses occasionally do not resolve on inbound and outbound messages. The transaction fails with the following error:
"Unable to determine Host or Trading Partner for message. Please check Valid Email Address List settings for Host and Trading Partner."
Cause:
The BC AS1 process resolves email address as follows: The username is case-sensitive while the domain (the value after the ampersand ("@") is case-insensitive.
When using the AS1 transport, the following error occurs:
"Unable to determine Host or Trading Partner for message. Please check Valid Email Address List settings for Host and Trading Partner."
This occurs even when the email addresses appear to be correct in the AS1 configuration.Symptoms:
Email addresses occasionally do not resolve on inbound and outbound messages. The transaction fails with the following error:
"Unable to determine Host or Trading Partner for message. Please check Valid Email Address List settings for Host and Trading Partner."
Cause:
The BC AS1 process resolves email address as follows: The username is case-sensitive while the domain (the value after the ampersand ("@") is case-insensitive.
Issue/Introduction
Case sensitivity of email addresses in BusinessConnect configuration.
Resolution
Make sure to specify the user name with the correct case when configuring the AS1 email addresses.
Additional Information
BusinessConnect Trading Partner Administrator Guide.
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