Stack exception ServiceException: "(error code = 200; severity = 0; exception = [java.lang.NullPointerException])" when installing RV in console mode.

Stack exception ServiceException: "(error code = 200; severity = 0; exception = [java.lang.NullPointerException])" when installing RV in console mode.

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Article ID: KB0089079

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Updated On:

Products Versions
TIBCO Rendezvous -
Not Applicable -

Description

Resolution:
Environment:
==========
o UNIX

Symptoms:
=========
When install TIBCO Rendezvous on UNIX server with console mode, there is following stack exception reported in the console output:

++++++++++++
ServiceException: (error code = 200; severity = 0; exception = [java.lang.NullPointerException])
        at com.installshield.wizard.service.LocalImplementorProxy.invoke(Unknown Source)
        at com.installshield.wizard.service.AbstractService.invokeImpl(Unknown Source)
        at com.installshield.product.service.registry.GenericRegistryService.initializeLocalPersistedVariables(Unknown Source)
        at com.installshield.product.service.product.PureJavaProductServiceImpl.initializeLocalPersistedVariables(Unknown Source)
        at com.installshield.product.service.product.PureJavaProductServiceImpl.loadProductTree(Unknown Source)
        at com.installshield.product.service.product.PureJavaProductServiceImpl.getProductTree(Unknown Source)
        at com.installshield.product.service.product.PureJavaProductServiceImpl.getSoftwareObjectTree(Unknown Source)
        at com.installshield.product.service.product.PureJavaProductServiceImpl.getSoftwareObjectTree(Unknown Source)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at com.installshield.wizard.service.LocalImplementorProxy.invoke(Unknown Source)
        at com.installshield.wizard.service.AbstractService.invokeImpl(Unknown Source)
        at com.installshield.product.service.product.GenericProductService.getSoftwareObjectTree(Unknown Source)
        at com.tibco.installer.wizard.action.TIBCOInstallerInit.setInstallerDetails(TIBCOInstallerInit.java:158)
        at com.tibco.installer.wizard.action.TIBCOInstallerInit.execute(TIBCOInstallerInit.java:126)
        at com.installshield.wizard.StandardWizardListener.execute(Unknown Source)
        at com.installshield.wizard.StandardWizardListener.currentBeanChanged(Unknown Source)
        at com.installshield.wizard.Wizard$RunThread.run(Wizard.java:1829)
An error occurred during wizard bean change notification:
java.lang.InternalError: Can't connect to X11 window server using ':1.0' as the value of the DISPLAY variable.
        at sun.awt.X11GraphicsEnvironment.initDisplay(Native Method)
        at sun.awt.X11GraphicsEnvironment.access$000(X11GraphicsEnvironment.java:53)
        at sun.awt.X11GraphicsEnvironment$1.run(X11GraphicsEnvironment.java:142)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.awt.X11GraphicsEnvironment.&ltclinit>(X11GraphicsEnvironment.java:131)
        at java.lang.Class.forName0(Native Method)
        at java.lang.Class.forName(Class.java:164)
        at java.awt.GraphicsEnvironment.getLocalGraphicsEnvironment(GraphicsEnvironment.java:68)
        at sun.awt.motif.MToolkit.&ltclinit>(MToolkit.java:93)
        at java.lang.Class.forName0(Native Method)
        at java.lang.Class.forName(Class.java:164)
        at java.awt.Toolkit$2.run(Toolkit.java:821)
        at java.security.AccessController.doPrivileged(Native Method)
        at java.awt.Toolkit.getDefaultToolkit(Toolkit.java:804)
        at javax.swing.UIManager.initialize(UIManager.java:1262)
        at javax.swing.UIManager.maybeInitialize(UIManager.java:1245)
        at javax.swing.UIManager.getUI(UIManager.java:851)
        at javax.swing.JOptionPane.updateUI(JOptionPane.java:1810)
        at javax.swing.JOptionPane.&ltinit>(JOptionPane.java:1773)
        at javax.swing.JOptionPane.showOptionDialog(JOptionPane.java:831)
        at com.tibco.installer.util.TIBCOMessageDialog.displayGUI(TIBCOMessageDialog.java:192)
        at com.tibco.installer.util.TIBCOMessageDialog.display(TIBCOMessageDialog.java:106)
        at com.tibco.installer.util.TIBCOMessageDialog.show(TIBCOMessageDialog.java:530)
        at com.tibco.installer.util.TIBCOMessageDialog.show(TIBCOMessageDialog.java:540)
        at com.tibco.installer.wizard.action.TIBCOInstallerInit.setInstallerDetails(TIBCOInstallerInit.java:306)
        at com.tibco.installer.wizard.action.TIBCOInstallerInit.execute(TIBCOInstallerInit.java:126)
        at com.installshield.wizard.StandardWizardListener.execute(Unknown Source)
        at com.installshield.wizard.StandardWizardListener.currentBeanChanged(Unknown Source)
        at com.installshield.wizard.Wizard$RunThread.run(Wizard.java:1829)
++++++++++++

Cause:
=====
This problem is usually caused by either:

1). The home directory does not exist for the user who is performing the installation.

2). The home directory does exist but there is not enough disk space within the home directory for writing to the .TIBCO directory during the installation.

Resolution:
=========
The home directory must be created for this user with enough writable disk space to complete the installation.

Issue/Introduction

Stack exception ServiceException: "(error code = 200; severity = 0; exception = [java.lang.NullPointerException])" when installing RV in console mode.