Resolution:
Description:
============
When installing Fulfillment Catalog 2.0.0, during the TIBCO Collaborative Information manager (CIM) Plugin installation, many errors are thrown during the upgrade of the config file and the database.

Environment:
===========
Fulfillment Catalog 2.0.0
Redhat Enterprise Linux 6.x

Symptoms:
========
Many ClassNotFoundException are logged during the installation of FC plugin in CIM.  

Cause:
======

As described in the Installation Guide, running the accustomutil.sh after setting the environment variables documented is a mandatory step.  However, ksh is not in the directory expected by accustomutil.sh.  

Resolution:
==========
After installing CIM and FC, but before running the configurator to install plugin, create a link from the ksh installation to the location expected by accustomutil.sh by:

login as root
ln -s /bin/ksh /usr/bin/ksh
run accustomutil.sh as described in the installation manual.