Products | Versions |
---|---|
TIBCO Collaborative Information Manager | - |
Not Applicable | - |
Resolution:
Description:
============
On some platforms, the Netrics server cannot be started and no exception or error is reported.
Environment:
===========
Red Hat Linux 6.
AIX
TIBCO Collaborative Information Manager 8.x.x
Symptoms:
========
If we run netricsd directly with option "-c console-log" :
./netricsd-4.4.2-linux64-ent -p 5051 -c console-log
an error similar to the following may appear in the log file console-log:
>>>>>
[2013/01/24-15:07:23] SYSTEM/LIBRARY ERROR at line 1568 of function n/a in file svr_main.c:
Success (0)
ipc_hostname2int returned error
[2013/01/24-15:07:23] FATAL ERROR at line 1801 of function n/a in file svr_main.c:
NETRICS SERVER EXITING
Program terminated
>>>>
Cause:
=====
This can be caused by a hostname parsing failure.
Resolution:
==========
Check if the hostname and IP address exist in file /etc/hosts. If not, add its IP and hostname in this file and try again. For example:
10.97.49.141 vm-frank-rh55-x64.tibco.com vm-frank-rh55-x64