Uninstalling TIBCO Nimbus web server via the unwise.exe and the error "Could not open INSTALLOG file" is shown
Article ID: KB0093289
Updated On:
| Products | Versions |
|---|---|
| TIBCO Nimbus | - |
| Not Applicable | - |
Description
Description:
When running the unwise.exe to uninstall theTIBCO Nimbus web server, an error "Could not open INSTALLOG file" is received
Symptoms:
When running the unwise.exe to uninstall the TIBCO Nimbus web server, an error "Could not open INSTALLOG file" is received
Cause:
At present the cause is not known.
Resolution
In order to uninstall TIBCO Nimbus please follow the below steps
1. Check that you have run the unwise.exe as an administrator. You should be logged in as a local admin, and you should right click on the .exe and select "run as administrator"
2. Ensure nothing is locking the install.log file by trying to rename it. - If it says it is in use, then investigate whether a user has this open, or antivirus is set to scan this file
3. In the event that the above fails to work you will have to manually uninstall:
a. Delete the Virtual directory in IIS
b. Remove the DCOM object of TIBCO Nimbus ES
c. Delete the web server directory
d. Reboot the server
Issue/Introduction
Uninstalling TIBCO Nimbus web server via the unwise.exe and the error "Could not open INSTALLOG file" is shown
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