When clicking on a flag button on JOB under the Main View, the error "Error while updating : Null" is thrown.
Article ID: KB0093427
Updated On:
| Products | Versions |
|---|---|
| TIBCO BusinessWorks ProcessMonitor | - |
| Not Applicable | - |
Description
Description:
When a user, unlike username "admin", clicks on the flag button on the left side of a JOB displayed under the Main View to create a task, an error message "Error while updating : Null" will be thrown.
Symptoms:
An error is thrown with the message, "Error while updating : Null", when clicking on the flag button.
Cause:
The cause of the error is that the user does not have the admin role. If you assign the user a name, which is different from 'admin', then you are not able to generate a task until you create a role with the same name as the user. It is only required to have a role with the name of the user if the name of the user is not 'admin'.
Resolution
To fix the issue:
1). Create a role with the same name as the user as follows:
a). Go under 'Administration - User Management - Roles'.
b). Click on the 'Create' button.
c). Under 'Settings' type in the same name as the user in the name field.
d). In the 'Users' tab, select the user.
e). Click on 'Save settings'.
2) Check if the user is assigned to the role with the same name and to the admin role at the same time.
1). Create a role with the same name as the user as follows:
a). Go under 'Administration - User Management - Roles'.
b). Click on the 'Create' button.
c). Under 'Settings' type in the same name as the user in the name field.
d). In the 'Users' tab, select the user.
e). Click on 'Save settings'.
2) Check if the user is assigned to the role with the same name and to the admin role at the same time.
Issue/Introduction
When clicking on a flag button on JOB under the Main View, the error "Error while updating : Null" is thrown.
Additional Information
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