HTTP service fails to start on BusinessConnect's Gateway Server.
Article ID: KB0093708
Updated On:
| Products | Versions |
|---|---|
| TIBCO BusinessConnect | - |
| Not Applicable | - |
Description
Description:
In a BC installation, the GS engine starts up properly but the HTTP service that runs on top of the GS engine fails to start. The following exceptions are thrown in the GS engine log when starting up the HTTP.
"Regular bootstrap of HTTP gateway engine failed"
"Caused by: Invalid UTF-8 middle byte 0x20 (at char #257527, byte #255999)"
Symptoms:
Gateway Server engine starts up successfully but the HTTP service fails to start, generating the following exceptions in the GS engine logs.
"Regular bootstrap of HTTP gateway engine failed"
"Caused by: Invalid UTF-8 middle byte 0x20 (at char #257527, byte #255999)" .
Cause:
BusinessConnect has user names configured with invalid UTF-8 characters in the Business Connect > User Management > Users > Internal or External users. When the GS engine tries to import the metadata pertained to these users, it fails with an Invalid UTF-8.
Resolution
Make sure that valid UTF-8 characters are used in the user name under Business Connect > User Management > Users > Internal or External users. If invalid characters were used, remove or modify the particular user and restart the Gateway Server and Interior Servers.
Issue/Introduction
HTTP service fails to start on BusinessConnect's Gateway Server.
Additional Information
BusinessConnect documentation
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