Error "Could not fetch RuntimeExtension for protocol '?' at com.tibco.ax.fw.runtime.transport.interComponent.InterCompCommunicator.sForwardMsg" occurred in BC interior server logs.

Error "Could not fetch RuntimeExtension for protocol '?' at com.tibco.ax.fw.runtime.transport.interComponent.InterCompCommunicator.sForwardMsg" occurred in BC interior server logs.

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Article ID: KB0093884

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Updated On:

Products Versions
TIBCO BusinessConnect -
Not Applicable -

Description

Description:

The following error occurs in the BC interior server logs:

<<<<
....
BW.BusinessConnect-Interior_Server-1 Error [BW_Plugin] BW-JAVA-100001 Job-2305017 Error in [Gateway/BMH/Alert Receiver.process/Java Code]
While executing [invoke] encountered [com.tibco.ax.fw.runtime.impl.GtwyRuntimeException] : [Could not fetch RuntimeExtension for protocol '?' at com.tibco.ax.fw.runtime.transport.interComponent.InterCompCommunicator.sForwardMsg(InterCompCommunicator.java:447)]
....
>>>>


Symptoms:
As described.
Cause:
The BC runtime tables may be corrupt or damaged.

Resolution

Recreate the runtime table from System Settings -> Audit, Non-Repudiation and Runtime Database Configuration. Before recreating the runtime tables, first shutdown both the IS and GS server.

For recreating the runtime tables, refer to the TIBCO BusinessConnect Interior Server Document > Installation and Configuration >  Chapter 3 Postinstallation : Audit, Non-Repudiation and Runtime Database Configuration section.
 
Note that only runtime tables should be recreated. The audit and non-repudiation tables should be left unmodified or transaction data will be lost.

Issue/Introduction

Error "Could not fetch RuntimeExtension for protocol '?' at com.tibco.ax.fw.runtime.transport.interComponent.InterCompCommunicator.sForwardMsg" occurred in BC interior server logs.

Additional Information

Customer is getting the following error in the BC interior server logs.

<<<<
....
BW.BusinessConnect-Interior_Server-1 Error [BW_Plugin] BW-JAVA-100001 Job-2305017 Error in [Gateway/BMH/Alert Receiver.process/Java Code]
While executing [invoke] encountered [com.tibco.ax.fw.runtime.impl.GtwyRuntimeException] : [Could not fetch RuntimeExtension for protocol '?' at com.tibco.ax.fw.runtime.transport.interComponent.InterCompCommunicator.sForwardMsg(InterCompCommunicator.java:447)]
....
>>>>