SSYNC process can hang and not complete on the Deleted Maps Clean process.

SSYNC process can hang and not complete on the Deleted Maps Clean process.

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Article ID: KB0093888

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Updated On:

Products Versions
TIBCO Nimbus -
Not Applicable -

Description

Description:
SSYNC process can hang and not complete on the Deleted Maps Clean process.
Symptoms:
SSYNC process does not complete and the last entry in the ssyncresults.log is similar to the following:


27/04/2016 10:31:09 Garbage Collector started
27/04/2016 10:31:09  Diagram \5908B5612BP947969F72713355D55D54 marked as deleted, processing...
27/04/2016 10:31:09  Diagram is not moved: diagram not found
27/04/2016 10:31:09  Diagram \63645E971ASNB4171920F9EB44E47FD6C marked as deleted, processing...
27/04/2016 10:31:09  Diagram is not moved: diagram not found
27/04/2016 10:31:10  Diagram MAP\013 Map name\Draft\Diagram\B4C3FFBNFBM62292146E9BDE7E6F marked as deleted, processing...



Cause:
This is caused by a bug within the TIBCO Nimbus software where a Deleted Map can still be linked to current diagrams, meaning that they do not get deleted by the SSYNC process.

Resolution

The cause of the bug is fixed within V 9.5.2 Hotfix 2 (9.5.2.51).  You should upgrade to this version or greater. If you are experience this problem then contact the TIBCO Nimbus Support team for assistance to resolve the issue.

Issue/Introduction

SSYNC process can hang and not complete on the Deleted Maps Clean process.

Additional Information

NIMW-2778