In TIBCO BusinessWorks Designer, the TIBCO iProcess Connection "Test Connection" fails with:java.lang.UnsatisfiedLinkError: no ssoJNI in java.library.path

In TIBCO BusinessWorks Designer, the TIBCO iProcess Connection "Test Connection" fails with:java.lang.UnsatisfiedLinkError: no ssoJNI in java.library.path

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Article ID: KB0093951

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Updated On:

Products Versions
TIBCO iProcess Technology Plug-ins -
Not Applicable -

Description

Description:
If the TIBCO iProcess Technology Plug-in (iPTP) is installed into the BusinessWorks environment, the Designer contains an iProcess Connection resource. The "Test Connection" fails with: BW-iPROCESS-000053 Connection Test Failed. Unable to establish connection to the iProcess Objects Server.  Exception [java.lang.UnsatisfiedLinkError] occurred. java.lang.UnsatisfiedLinkError: no ssoJNI in java.library.path


Symptoms:
If the TIBCO iProcess Technology Plug-in (iPTP) is installed into the BusinessWorks environment, the Designer contains an iProcess Connection resource. The "Test Connection" fails with: BW-iPROCESS-000053 Connection Test Failed.  Unable to establish connection to the iProcess Objects Server.  Exception [java.lang.UnsatisfiedLinkError] occurred. java.lang.UnsatisfiedLinkError: no ssoJNI in java.library.path

Cause:
BusinessWorks is unable to locate the TIBCO iProcess Server Objects library file located under:

%TIBCO_HOME%/bw/plugins/lib   (Unix platfprm)
%TIBCO_HOME%/bw/plugins/bin  (Windows platform)

The designer.tra file has not been updated with the path of the library file(s).

Resolution

Manually update the designer.tra file to add or update the tibco.env.CUSTOM_LIB_PATH line to include the path to the library.

For example:

Unix:
tibco.env.CUSTOM_LIB_PATH /installs/bw/plugins/lib:%JVM_LIB_SERVER_DIR%:%JVM_LIB_DIR%


Windows:
tibco.env.CUSTOM_LIB_PATH c:/tibco/bw/plugins/bin;%JVM_LIB_SERVER_DIR%;%JVM_LIB_DIR%

Issue/Introduction

In TIBCO BusinessWorks Designer, the TIBCO iProcess Connection "Test Connection" fails with:java.lang.UnsatisfiedLinkError: no ssoJNI in java.library.path

Additional Information

TIBCO iProcess Technology Plug-in Installation Guide
TIBCO iProcess BusinessWorks Conenctor User's Guide