Description:
The following supported environments have been added to TIBCO® Adapter for Clarify 5.4.0 since its general availability.  Please refer to the attached amended readme the details regarding these additions.



TIBCO Runtime Agent™ (TRA) 5.6.0, 5.6.1

TIBCO Runtime Agent™ (TRA) 5.6.2

TIBCO Runtime Agent™ (TRA) 5.7.1 or higher 5.7.x

TIBCO Runtime Agent™ (TRA) 5.8.x

TIBCO ActiveMatrix BusinessWorks™ 5.7.x

TIBCO ActiveMatrix BusinessWorks™ 5.8.x

TIBCO ActiveMatrix BusinessWorks™ 5.9.x

TIBCO ActiveMatrix BusinessWorks™ 5.10.x

TIBCO ActiveMatrix BusinessWorks (TM)5.11.x

ClarifyCRM Applications Amdocs CES 7.5.1, 7.5.2

TIBCO ActiveMatrix® Service Grid 2.3 (Adapter Binding type)

TIBCO ActiveMatrix® Binding Type for Adapters 3.0.0

TIBCO ActiveMatrix® Binding Type for Adapters 3.0.1

TIBCO ActiveMatrix® Binding Type for Adapters 3.0.2



Any limitations and restrictions and known issues are detailed below:



Please note that any new features or functionality available with these additional environments are not necessarily supported by TIBCO® Adapter for Clarify 5.4.0.  Please contact Support if there are any questions regarding whether a certain feature is supported by TIBCO® Adapter for Clarify 5.4.0.

=================================

TIBCO ActiveMatrix BusinessWorks (TM)5.11.x

     [ADDED 23-July-2013]



Limitations and Restrictions:

Both 32-bit and 64-bit BusinessWorks executables are supported. If BusinessWorks and TIBCO Adapters will be installed on the same machine, the bitness of both products may need to be the same. Please check the adapter's product documentation and LBNs for any limitations regarding bitness Support.



Configuration Changes:

None



Known Issues:

None



=================================

TIBCO Runtime Agent™ (TRA) 5.8.x

     [ADDED 23-July-2013]



TIBCO Adapter for Clarify 5.4.0 now supports TRA 5.8.x, in addition to the currently supported TRA versions listed in the product documentation. The only TRA features supported by the adapter are those included in the documentation for TIBCO Adapter for (adapter).  Because TRA 5.8.x supports JRE 1.7, TIBCO Adapter for Clarify 5.4.0 now supports JRE 1.7.



Limitations and Restrictions:

For HP-UX Itanium, TIBCO® Adapter for Clarify 5.4.0 supports 64-bit TRA executable.
For all others support platforms, TIBCO® Adapter for Clarify 5.4.0 supports 32-bit TRA executable.


Please note that TRA 5.8.x supports JRE 1.7. Our ability to support TIBCO Adapter for Clarify 5.4.0 with TRA 5.8.X may be limited if the  &ltvendor> software does not currently support JRE 1.7. Issues due to JRE 1.7 may need to be investigated with a TRA version that supports a JRE version supported by the vendor



Configuration Changes:

Because DataDirect drivers are no longer shipped in TIBCO Runtime Agent 5.8.x, TIBCO Adapters should use vendor-supplied database drivers for design-time configuration and runtime implementation. Please refer to SOL1-BHBRDL for detailed configuration steps.

In order to run the adapter with the 64-bit TRA package (which uses the 64-bit JVM), a workaround must be implemented. For workaround details, see SOL1-C9RZZX: How to run adapters developed using TIBCO Adapter (R) SDK(Java) with 64-bit TIBCO Runtime Agent(TM) (TRA) 5.7.x and 5.8.x




Known Issues:





=================================

TIBCO ActiveMatrix BusinessWorks™ 5.10.x

[ADDED 30-Nov-2012]



TIBCO ActiveMatrixBusinessWorks includes the following:

  * TIBCO Active Matrix Business Works - Business Works engine that does not run as a Service Engine; for use by customers that are not using Active Matrix

  * TIBCO Active Matrix Business Works Service Engine (BWSE) - Business Works Engine running as a Service Engine for use within Active Matrix

No adapter configuration changes are required to use TIBCO Active Matrix BusinessWorks.



For details on using TIBCO® Adapter for Clarify 5.4.0 with BWSE 5.6.x, 5.7.x, 5.8.x, 5.9.x or 5.10.x, please refer to LBN1-8Y6BMF - How can standalone adapters interoperate with ActiveMatrix Business Works Service Engine (BWSE) 5.6.x, 5.7.x, 5.8.x, 5.9.x and 5.10.x?





Limitations and Restrictions :

Both 32-bit and 64-bit BusinessWorks executables are supported. If BusinessWorks and TIBCO Adapters will be installed on the same machine, the bitness of both products may need to be the same.  Please check the adapter's product documentation and LBNs for any limitations regarding bitness Support.





Configuration Changes:

None

Known Issues:

None

=================================

TIBCO ActiveMatrix BusinessWorks™ 5.9.x

[ADDED 08-Nov-2011]



TIBCO ActiveMatrixBusinessWorks includes the following:

  * TIBCO Active Matrix Business Works - Business Works engine that does not run as a Service Engine; for use by customers that are not using Active Matrix

  * TIBCO Active Matrix Business Works Service Engine (BWSE) - Business Works Engine running as a Service Engine for use within Active Matrix

No adapter configuration changes are required to use TIBCO Active Matrix BusinessWorks.



For details on using TIBCO® Adapter for Clarify 5.4.0 with BWSE 5.6.x, 5.7.x, 5.8.x, or 5.9.2 or higher 5.9.x, please refer to LBN1-8Y6BMF - How can standalone adapters interoperate with ActiveMatrix Business Works Service Engine (BWSE) 5.6.x, 5.7.x, 5.8.x, and 5.9.x?





Limitations and Restrictions :

Both 32-bit and 64-bit BusinessWorks executables are supported. If BusinessWorks and TIBCO Adapters will be installed on the same machine, the bitness of both products may need to be the same.  Please check the adapter's product documentation and LBNs for any limitations regarding bitness Support.





Configuration Changes:

None

Known Issues:

None

=================================

TIBCO ActiveMatrix® Binding Type for Adapters 3.0.2

[ADDED 05-APR-2011]



Limitations and Restrictions :

Please refer to LBN1-AV58Q1 for details regarding how standalone adapters interoperate with ActiveMatrix 3.0.2 components.



Configuration Changes:

Please refer to the TIBCO ActiveMatrix® Binding Type for Adapters 3.0.2 documentation for details regarding configuration changes.



Known Issues:

The TIBCO ActiveMatrix® Binding Type for Adapters 3.0.2 Release Notes and LBN1-AV58Q1 lists any known issues related to the Binding Type for Adapters.



=================================

The following versions of TIBCO Runtime Agent™ are supported: 5.6.0 ,5.6.1



     [ADDED 13-JULY-2009]



     Limitations and Restrictions



    Please refer to the TRA 5.6.1 documentation for supported versions of TIBCO Administrator (see LBN1-9DNP7O).



   TIBCO® Adapter for Clarify v5.4.0 supports TRA 5.6.1 with JRE 1.5.0.



   64-bit TRA 5.6.1 is only required when using the Clarify adapter is on HP Itanium, because the Clarify adapter is a 64-bit application on HP Itanium.



   On all other supported platforms, TIBCO® Adapter for Clarify is supported with 32-bit TRA packages.



     Known Issues

        SOL1-9Y4PKS - TIBCO® Adapter for Clarify v5.4.0 fails to start with 64-bit TRA 5.6.0 & TRA 5.6.1

    

     Configuration Changes - None



==================================

The following versions of TIBCO Runtime Agent™ are supported: 5.6.2

    

      [ADDED 04-May-2010]



     Limitations and Restrictions



     Please refer to the TRA 5.6.2 documentation for supported versions of TIBCO Administrator (see LBN1-9DNP7O)



     TIBCO® Adapter for Clarify v5.4.0 only supports JRE 1.5.0 with TRA 5.6.2.



     64-bit TRA 5.6.2 is only required when using the Clarify adapter is on HP Itanium, because the Clarify adapter is a 64-bit application on HP Itanium.

     On all other supported platforms, TIBCO® Adapter for Clarify is supported with 32-bit TRA packages.



     Known Issues



     SOL1-9Y4PKS - TIBCO® Adapter for Clarify v5.4.0 fails to start with 64-bit TRA 5.6.0, TRA 5.6.1 and TRA 5.6.2.

            

     Configuration Changes - None

==================================

TIBCO Runtime Agent™ (TRA) 5.7.1 or higher 5.7.x

     [ADDED 14-Aug-2012]

Limitation and Restrictions:



Please note that a Security Advisory was announced on February 1, 2011 for TRA 5.7.0 (http://www.tibco.com/services/support/advisories/), so Support for TRA 5.7.0 has not been added to TIBCO® Adapter for Clarify 5.4.0. For further inquiries about Support for TRA 5.7.0, please contact TIBCO Support.



For HP-UX Itanium, TIBCO® Adapter for Clarify 5.4.0 supports 64-bit TRA executable.

For all others support platforms, TIBCO® Adapter for Clarify 5.4.0 supports 32-bit TRA executable.



Please note that TRA 5.7.1, 5.7.2, 5.7.3, and 5.7.4 support JRE 1.6, and our ability to TIBCO® Adapter for Clarify 5.4.0 may be limited because TIBCO® Adapter for Clarify 5.4.0 does not currently support JRE 1.6.  Issues due to JRE 1.6 may need to be investigated with a JRE version supported by the vendor.



Configuration:



Because DataDirect drivers are no longer shipped in TIBCO Runtime Agent™ 5.7.1, 5.7.2, 5.7.3, and 5.7.4, TIBCO Adapters should use vendor-supplied database drivers for design-time configuration and runtime implementation. Please refer to SOL1-BHBRDL for detailed configuration steps.



In order to run the adapter with the 64-bit TRA package (which uses the 64-bit JVM), a workaround must be implemented. For workaround details, see SOL1-C9RZZX: How to run adapters developed using TIBCO Adapter (R) SDK(Java) with 64-bit TIBCO Runtime Agent(TM) (TRA) 5.7.x .



Known Issues:



None



==================================

The following versions of TIBCO ActiveMatrix BusinessWorks™ are supported: 5.7.x



     [ADDED 06-Nov-2009]



TIBCO ActiveMatrixBusinessWorks™ 5.7 includes the following:

* TIBCO Active Matrix BusinessWorks™ - Business Works engine that does not run as a Service Engine; for use by customers that are not using Active Matrix

* TIBCO Active Matrix BusinessWorks™ Service Engine (BWSE) - Business Works Engine running as a Service Engine for use within Active Matrix



For details on using TIBCO® Adapter for Clarify v5.4.0 with BWSE 5.7.x, please refer to LBN1-8Y6BMF - How can standalone adapters interoperate with ActiveMatrix Business Works Service Engine (BWSE) 5.6.x and 5.7.x?



Limitations and Restrictons - None



Configuration- No adapter configuration changes are required to use TIBCO ActiveMatrix BusinessWorks™ 5.7.x.



Known Issues - None



=================================

The following versions of TIBCO ActiveMatrix BusinessWorks™ are supported: 5.8.x



     [ADDED 04-May-2010]



TIBCO ActiveMatrixBusinessWorks 5.8.x includes the following:

* TIBCO Active Matrix BusinessWorks™ - Business Works engine that does not run as a Service Engine; for use by customers that are not using Active Matrix

* TIBCO Active Matrix BusinessWorks™ Service Engine (BWSE) - Business Works Engine running as a Service Engine for use within Active Matrix



For details on using TIBCO® Adapter for Clarify v5.4.0 with BWSE 5.8.x, please refer to LBN1-8Y6BMF - How can standalone adapters interoperate with ActiveMatrix Business Works Service Engine (BWSE) 5.6.x, 5.7.x and 5.8.x?



Limitations and Restrictions - None



Configuration- No adapter configuration changes are required to use TIBCO ActiveMatrix BusinessWorks® 5.8.x.



Known Issues - None



=================================

The following versions of ClarifyCRM Applications are supported: Amdocs CES 7.5.1, 7.5.2 with ClarifyCRM Business Objects (CBOs)



    [ADDED 06-Nov-2009]



Limitations and Restrictons - None



Configuration- No adapter configuration changes are required to use the ClarifyCRM Applications – Amdocs CES 7.5.1 and 7.5.2.



Known Issues - None



=================================

The following versions of TIBCO ActiveMatrix® Service Grid (Adapter Binding type): 2.3



     [ADDED 19-May-2010]



For details on using TIBCO® Adapter for Clarify 5.4.0 with TIBCO ActiveMatrix® Service Grid 2.3 (Adapter Binding type), please refer to LBN1-8P6TJT - How can standalone adapters interoperate with ActiveMatrix components using the ActiveMatrix Service Grid Adapter Binding Type?



Limitations and Restrictions - None



Configuration- No adapter configuration changes are required to use TIBCO ActiveMatrix® Service Grid 2.3 (Adapter Binding type).



Known Issues - None



=================================

TIBCO ActiveMatrix® Binding Type for Adapters 3.0.0



     [ADDED 01-Jun-2010]



Limitations and Restrictions:



Please refer to LBN1-AV58Q1 for details regarding how standalone adapters interoperate with ActiveMatrix 3.0.0 components.



Configuration Changes:



Please refer to the TIBCO ActiveMatrix® Binding Type for Adapters 3.0.0 documentation for details regarding configuration changes.



Known Issues:



The TIBCO ActiveMatrix® Binding Type for Adapters 3.0.0 Release Notes and LBN1-AV58Q1 lists any known issues related to the Binding Type for Adapters.



=================================

TIBCO ActiveMatrix® Binding Type for Adapters 3.0.1



    [ADDED 04-Oct-2010]



Limitations and Restrictions :



Please refer to LBN1-AV58Q1 for details regarding how standalone adapters interoperate with ActiveMatrix 3.0.1 components.



Configuration Changes:



Please refer to the TIBCO ActiveMatrix® Binding Type for Adapters 3.0.1 documentation for details regarding configuration changes.



Known Issues:



The TIBCO ActiveMatrix® Binding Type for Adapters 3.0.1 Release Notes and LBN1-AV58Q1 lists any known issues related to the Binding Type for Adapters.



=================================