Refer to new version: 000030265 :Support Policy for TIBCO ActiveMatrix Adapter (TM) for SAP Software Version 5.5.0, 6.0.0, 6.1.0, 6.2.0 and 6.2.1
book
Article ID: KB0094683
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Updated On:
Products
Versions
TIBCO ActiveMatrix BusinessWorks Plug-in for SAP Solutions
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Not Applicable
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Description
Refer to new version: 000030265 December 22, 2015
TIBCO is officially ending support for 5.5, and 6.x releases of TIBCO ActiveMatrix Adapter for SAP. This action will take effect on December 31, 2016. The purpose of this notification is to officially communicate this policy and request that you migrate as soon as possible, to a supported release of the product 7.x. Please check the TIBCO Product Download Site (http://download.tibco.com) for the most recent release when planning your upgrade. Also note that if you plan to upgrade to 7.x of the adapter, please also consider looking up the plugin version of this adapter: TIBCO ActiveMatrix BusinessWorks Plugin for SAP Solutions which supports TIBCO BusinessWorks 6.x infrastructure.
During the next 12 months, Support will answer product questions, but enhancements and service pack releases will not be provided. Service Requests on 5.5.0 and 6.x will no longer be accepted after December 31, 2016(except for customers who purchased extended support of v6.2.1).
Please also refer to the note provided by SAP: ================================================================= The support and maintenance of the "classic" RFC-library will end on March 31, 2016. This means that issues with the "classic" RFC library will not be supported anymore, bugs discovered after this date will not be fixed and it cannot be guaranteed that communication between SAP systems with new releases and the external programs using the "classic" RFC library will work. For this reason it is highly recommended to change the external programs to use the "NW" RFC library instead of the "classic" RFC library. Please get more information about NW RFC SDK in the following website. http://service.sap.com/rfc-library =================================================================
TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and available hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.
No Extended Support is offered on version 5.5, 6.0 and 6.1. TIBCO will provide Extended Support for version 6.2.1 for 12 months until December 31 2017.
Version 6.2.1 extended support limitations: ================================================================== The support for SAP systems will be limited, for example, we remove the ".x" support from SAP ECC 6.0.x. We will support: SAP ECC 6.0 - up to Enhancement package 7 SAP SCM 7.0 - up to Enhancement package 3 SAP CRM 7.0 - up to Enhancement package 3 SAP SRM 7.0 - up to Enhancement package 3
For the SAP JCo libraries, only v3.0.14 is supported Windows 32-bit platform is not supported Solaris SPARC and Solaris x86 platforms are not supported
For TIBCO products, below product versions are supported and required: TIBCO Adapter SDK 5.8.0 HF6 and TIBCO ActiveMatrix Adapter for SAP Software v6.2.1 HF6 TIBCO Rendezvous(R) 8.4.5 and higher TIBCO Enterprise Message Service(TM) 8.3.0 and higher TIBCO Runtime Agent(TM) 5.9.x and 5.10 TIBCO ActiveMatrix BusinessWorks(TM) 5.11, 5.12, and 5.13 ======================================================================== For inquiries regarding purchasing Extended Support for TIBCO ActiveMatrix Adapter for SAP v6.2.1 release, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com). Please contact TIBCO Support for any clarifications regarding this support policy.
Environment
Product: TIBCO ActiveMatrix Adapter for SAP
Version: 5.x, 6.x
OS: All Supported Operating Systems
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Issue/Introduction
Support Policy for TIBCO ActiveMatrix Adapter (TM) for SAP Software Version 5.5.0, 6.0.0, 6.1.0, 6.2.0 and 6.2.1
Additional Information
TIBCO ActiveMatrix Adapter for SAP 5.5.0, 6.0.0, 6.1.0, 6.2.0 and 6.2.1