Not receiving any email alerts even though BC has expired certificates in BC certificate store

Not receiving any email alerts even though BC has expired certificates in BC certificate store

book

Article ID: KB0094824

calendar_today

Updated On:

Products Versions
TIBCO BusinessConnect 6.x.x

Description

I have configured multiple email address in "Notify Email Addresses" to get email alerts for expired certificates.
I have restarted BC multiple times, but not getting the email alerts.
 

Environment

BusinessConnect 6.x.x All Operating Systems

Resolution

Please make sure you are using comma (,) as an email separator and not a semi-colon (;) between the email addresses in Administator/BusinessConnect/System Settings/Credential Expiry Alerter/Notify Email Addresses
 

Issue/Introduction

I have configured multiple email address in "Notify Email Addresses" to get email alerts for expired certificates. I have restarted BC multiple times, but not getting the email alerts.

Additional Information

BC Trading Partner Administration User Guide, section "Credential Expiry Alerter"