HawkAgent stops working with heap space and out of memory errors in the tsm.log when system memory is still available.
Article ID: KB0073262
Updated On:
| Products | Versions |
|---|---|
| TIBCO Hawk | - |
| Not Applicable | - |
Description
Resolution:
Increase the Java.heap.size.maxsettings in your /tra/domain/<domainName>/hawkagent_domainname.tra file which is on the deployment machine (e.g. to 1024M). Restart the
Hawkagent.
If the issue persists, please add/modify "java.extended.properties" in hawkagent_domainname.tra to include below options:
-XX:+HeapDumpOnOutOfMemoryError -XX:HeapDumpPath=C:/temp/hawkagent-dumps.hprof
This option will make it create a heap dump file if OutOfMemoryError happens again. (*** for Windows machine, users need run "hawkagent_domainname.exe --update" to update the Windows Service to make the change effective. )
Please contact TIBCO Support and upload the heap dump file for review.
Issue/Introduction
HawkAgent stops working with heap space and out of memory errors in the tsm.log when system memory is still available.
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