None of the workflow related processes are being executed on new installation of (TIBCO Collaborative Information Manager) CIM 8.0

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Article ID: KB0085840

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Updated On:

Products Versions
TIBCO Collaborative Information Manager -
Not Applicable -

Description

Resolution:
None of the workflow related processes are being executed on new installation of (TIBCO Collaborative Information Manager) CIM 8.0

Environment:
==========
TIBCO Product name and version: TIBCO Collaborative Information Manager 8.0.0
Operating System(s): All Operating Systems

Symptoms:
========
Any action resulting in a workflow/event does not proceed or complete.
It always hangs at very first step on the event as follows:
35001 Data Service Update  N/A In Progress Start 24-01-2010 21:25:16
35000 Data Service Update  N/A In Progress Start 24-01-2010 21:01:32
34004 Data Service Update  N/A In Progress Start 24-01-2010 18:19:30
34003 Data Service Update  N/A In Progress Start 24-01-2010 17:39:09
34002 Data Service Update  N/A In Progress Start 24-01-2010 16:54:43
34001 Data Service Update  N/A In Progress Start 24-01-2010 16:54:09
34000 Data Service Update  N/A In Progress Start 24-01-2010 16:36:17

Cause:
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Commondir is not configured correctly. Because of which application is not able to find the workflow file to execute and hangs on it.

Resolution:
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Copyover the $MQ_HOME\common\* to $MQ_COMMON_DIR\. folder.

Once velosel, and standard folders from common are copied to commondir, application should be able to process the events/workflow successfully.

References:
=========
None

Issue/Introduction

None of the workflow related processes are being executed on new installation of (TIBCO Collaborative Information Manager) CIM 8.0