BE 3.0 Decision Manager fails to communicate with RMS and also error Unhandled event loop exception is thrown in Decision Manager stack trace.

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Article ID: KB0091734

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Updated On:

Products Versions
TIBCO BusinessEvents Enterprise Edition -
Not Applicable -

Description

Resolution:
1. Search for file (using windows explorer) "commons-codec-1.3.jar".    
2. Make sure only one jar is in the machine/classpath and that too in location "C:\tibco\tpcl\5.5\lib\httpclient_3.0".
3. If you found this jar at other locations, try to move it away from the classpath.
4. Also if "commons-codec-1.3.jar" is not found at location ""C:\tibco\tpcl\5.5\lib\httpclient_3.0\", copy this jar in this
   directory and remove this jar from any other location in &ltTIBCO_HOME> directory.
  
  After following these steps, restart RMS and Decision Manager and then DM will be able to communicate to RMS.

Issue/Introduction

BE 3.0 Decision Manager fails to communicate with RMS and also error Unhandled event loop exception is thrown in Decision Manager stack trace.