Support Policy (End of Support) for the Spotfire 15.0 product family

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Article ID: KB0138686

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Updated On:

Products Versions
Spotfire Analytics 15.0
Spotfire Analyst 15.0
Spotfire Industry Pro 15.0
Spotfire Automation Services 15.0
Spotfire Developer 15.0
Spotfire Statistics Services 15.0
Spotfire Server 15.0

Description

On July 31, 2027, Spotfire is officially ending support for version 15.0 of the Spotfire product family. This includes the following products:

New License model:

  • Spotfire Analytics
  • Spotfire Industry Pro (formerly known as Spotfire Data Science).
  • Spotfire Enterprise
  • Spotfire Enterprise Advanced Data Services
    • Note: Spotfire Data Virtualization 8.9 is not affected by this announcement
  • Spotfire Enterprise Data Streams
    • Note: Spotfire Streaming 11.2 is not affected by this announcement

Legacy License model:

  • Spotfire Analyst
  • Spotfire Automation Services
  • Spotfire Developer
  • Spotfire Qualification
  • Spotfire Server
  • Spotfire Statistics Services

Spotfire 15.0, being an Innovation release, will be maintained through hotfixes and service packs until a later release (Innovation or LTS) becomes available, and support cases can be opened until July 31, 2027. After that date, Spotfire 15.0 will reach end-of-support and be retired.

After the retirement date has been reached, new cases reported against the retired release(s) will no longer be accepted and existing cases under investigation will be closed. Available hotfixes and knowledge base articles will continue to be available to all customers with product maintenance beyond the retirement date.
Check the Spotfire Download site (https://spotfi.re/download) for the most recent release when planning your upgrade.

As part of your upgrade planning, please make sure to determine what type of release - Long Term Support (LTS) or Innovation (non-LTS) - best suits your needs. Please refer to the following page for more information about this:
https://docs.tibco.com/pub/spotfire/general/LTS/spotfire_lts_releases.html.

To ensure that you receive future retirement notices, make sure to subscribe to them in the Support Portal in the following way:

  1. Login to the Support Portal (https://support.tibco.com)
  2. In the upper right corner, under the menu item with your name, select "Product Interests and Knowledge Base Subscriptions"
  3. Click “Manage Products” and select the products of interest to you
  4. Select the types of notifications you want to receive.
  5. Click “Save Interests” at the bottom of the page.
  6. Please contact Spotfire Support for any clarifications regarding this support policy.

Issue/Introduction

On July 31, 2027, Spotfire is officially ending support for version 15.0 of the Spotfire product family. Spotfire 15.0, being an Innovation release, will be maintained through hotfixes and service packs until a later release (Innovation or LTS) becomes available, and support cases can be opened until July 31, 2027.
The latest LTS versions - 14.0 and 14.6 - are not affected by this announcement.