How to resolve "Microsoft Defender Smartscreen prevented an Unrecognized app from starting" while trying to install the TIBCO Data Virtualization drivers ?

How to resolve "Microsoft Defender Smartscreen prevented an Unrecognized app from starting" while trying to install the TIBCO Data Virtualization drivers ?

book

Article ID: KB0070692

calendar_today

Updated On:

Products Versions
TIBCO Data Virtualization All Supported versions

Description

How to resolve "Microsoft Defender Smartscreen prevented an Unrecognized app from starting" while trying to install the TIBCO Data Virtualization drivers ?



Cause : Microsoft SmartScreen Defender is security feature built into Windows that attempt to protect you from exes downloaded from the internet in general

Issue/Introduction

How to resolve "Microsoft Defender Smartscreen prevented an Unrecognized app from starting" while trying to install the TIBCO Data Virtualization drivers ?

Resolution

TIBCO Data Virtualization drivers downloaded edelivery portal are safe to be unblocked in the Microsoft Smart Screen Defender. If you encountered the above error, please follow the below steps to continue with the installation.

1. Close the message from the Microsoft SmartScreen Defender by clicking on the X in the dialog box
2. Right Click on the downloaded exe and select 'Properties"
3. Select Unblock and then click on "Apply" and then the "OK" button. 

User-added image

4. Run the installer as you normally would to complete the installation.  

User-added image