Launching TIBCO Spotfire Analyst throws an error "Global and user services could not be initialized. The application will close."
Article ID: KB0072208
Updated On:
| Products | Versions |
|---|---|
| Spotfire Analyst | All |
Description
Cannot launch the Analyst Client and the following error is received.
========================================
Error message: Global and user services could not be initialized. The application will close.
PlatformNotSupportedException at System:
Operation is not supported on this platform. (HRESULT: 80131539)
Stack Trace:
at System.Net.HttpListener..ctor()
at Spotfire.Dxp.Application.WebView.WebServer.CreateHttpListener(Int32 fromPort, Int32 toPort, Int32 numberOfPorts, HttpListener& httpListener)
at Spotfire.Dxp.Application.WebView.WebServer..ctor(WebViewRegistry webViewRegistry, WebViewResources webViewResources, ModulesService modulesService)
at Spotfire.Dxp.Application.VisualsServiceFactory.RegisterGlobalServices(GlobalServiceRegistry serviceRegistry)
at Spotfire.Dxp.Application.CoreServiceFactory.RegisterGlobalServices(GlobalServiceRegistry serviceRegistry)
at Spotfire.Dxp.Web.WebControlsServiceFactory.RegisterGlobalServices(GlobalServiceRegistry serviceRegistry)
at Spotfire.Dxp.Forms.FormsServiceFactory.RegisterGlobalServices(GlobalServiceRegistry serviceRegistry)
at Spotfire.Dxp.Framework.Services.GlobalServiceRegistry..ctor(ConnectivityService connectivityService, IServiceFactory serviceFactory, AddInManager addinManager, ModulesService modulesService)
at Spotfire.Dxp.Framework.Services.GlobalServiceRegistry..ctor(ConnectivityService connectivityService, IServiceFactory serviceFactory, AddInManager addinManager)
at Spotfire.Dxp.Main.Program.<>c__DisplayClass2.<StartMain>b__0()
Environment
Resolution
For Windows 2008 and Windows 7 and earlier
1). Goto - Control Panel >>Device Manager.
2). In menu View, select: Show hidden devices.
3). Open tree: Non-plug and Play Drivers.
4). Double-click: HTTP.
5). Tab Driver - Group Startup.
6). Switch from: Demand And Disabled.
7). The HTTP device should be re-enabled.
For Windows 8 and above
1. Open regedit, navigate to [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HTTP]:
a) Change Start from 4 ( disabled) to 3 ( automatically)
b) Delete "NoRun" key if this key exists
2. Reboot the server.
Issue/Introduction
Additional Information
- External: IIS7 re-installation failed due to HTTP service disabled, microsoft.com
- External: No http service - Windows 10, superuser.com
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