How to resolve "[413] Request entity too long" error when offloading client jobs to Statistica Server?

How to resolve "[413] Request entity too long" error when offloading client jobs to Statistica Server?

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Article ID: KB0073191

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Updated On:

Products Versions
Spotfire Statistica 13.3 and later

Description

When offloading client jobs to Statistica Server with Statistica menu "Server > Offload", user received the error as below:
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Received an HTTP error response from the Server:

[413] Request entity too long

Probable causes:
Statistica Server IIS Extensions are not installed properly
Please contact Server Administrator for assistance.
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Environment

Windows

Resolution

The error "[413] Request entity too long" usually occurs when the size of a client’s request exceeds the server’s file size limit.

Launch the Internet Information Services (IIS) Manager on your Statistica Server, browse to "WebStatistica", Click on "Request Filtering", then click on "Edit Feature Settings" on the right panel, and Set the "Maximum allowed content length (Bytes)" to 1073741824 (1GB), or larger if needed. 

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Please check IIS and set this "Request Limit" value for the WebStatistica in your Client machine too. 

Issue/Introduction

How to resolve "[413] Request entity too long" error when offloading client jobs to Statistica Server?