Not able to start TIBCO Enterprise Administrator (TEA)

Not able to start TIBCO Enterprise Administrator (TEA)

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Article ID: KB0070327

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Updated On:

Products Versions
TIBCO Enterprise Administrator (TEA) 2.x

Description

2019-11-25 02:32:16,008 ERROR ActorSystemImpl [    ] Uncaught error from thread [tea-akka.actor.default-dispatcher-25] shutting down JVM since 'akka.jvm-exit-on-fatal-error' is enabled
java.lang.NoClassDefFoundError: COM/TIBCO/hawk/talon/MicroAgentException
    at com.tibco.tea.server.ext.hawk.HawkDomainManager.notifyAddExtensionObjectTypes(HawkDomainManager.java:173)
    at com.tibco.tea.server.ext.hawk.HawkDomainManager.onReceiveActorIdentity(HawkDomainManager.java:248)
    at com.tibco.tea.server.ext.hawk.HawkDomainManager.doOnReceive(HawkDomainManager.java:210)
    at com.tibco.tea.server.storage.ActorWithPersistableChildren.onReceive(ActorWithPersistableChildren.java:89)
    at akka.actor.UntypedActor$$anonfun$receive$1.applyOrElse(UntypedActor.scala:167)
    at akka.actor.Actor$class.aroundReceive(Actor.scala:467)
    at akka.actor.UntypedActor.aroundReceive(UntypedActor.scala:97)
    at akka.actor.ActorCell.receiveMessage(ActorCell.scala:516)
    at akka.actor.ActorCell.invoke(ActorCell.scala:487)
    at akka.dispatch.Mailbox.processMailbox(Mailbox.scala:238)
    at akka.dispatch.Mailbox.run(Mailbox.scala:220)
    at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(AbstractDispatcher.scala:397)
    at scala.concurrent.forkjoin.ForkJoinTask.doExec(ForkJoinTask.java:260)
    at scala.concurrent.forkjoin.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1339)
    at scala.concurrent.forkjoin.ForkJoinPool.runWorker(ForkJoinPool.java:1979)
    at scala.concurrent.forkjoin.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:107)
Caused by: java.lang.ClassNotFoundException: COM.TIBCO.hawk.talon.MicroAgentException
    at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
    at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:335)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
    ... 16 common frames omitted
2019-11-25 02:32:16,008 INFO  lifecycle  [    ] Server is stopped (uptime: 0h 0m 3s 55ms)

Above exception occur during the tea startup.

Cause :

The TEA is unable to locate the mandatory jar(API) file which requires during the startup of the TEA server. 

Issue/Introduction

Not able to start TEA

Environment

OS: All TIBCO Enterprise Administrator : All

Resolution

Please follow the below steps:
--------------------
step 1: Open the tea.tra file present under "$TIBCO_HOME\tea\<version>\bin" location.

step 2: Check the value of HAWK_HOME in tea.tra file it should point to the correct Hawk location.

tibco.env.HAWK_HOME=/usr/tibco/TIBCO_HOME/hawk/<version>

Step 3: Check the %HAWK_CLASSPATH% should be included in tibco.class.path.extended in the tea.tra file.

Step 4: Verify the "%HAWK_HOME%/lib/talon.jar" specified path should be included in tibco.env.HAWK_CLASSPATH in the tea.tra file.

Step 5: Check the "%HAWK_HOME%/lib" folder and search for the "talon.jar" file. 

Step 6: Jar file should present under the "%HAWK_HOME%/lib" folder, if not present please put the attached "talon.jar" file under the "%HAWK_HOME%/lib" folder.

Step 7: Restart the TEA server.    

Should you still have questions please contact TIBCO support for further assistance.