The error below is shown after attempting to log into the appliance after updating to LSP18 and 5.1.0. This is caused by an LSP that did not successfully install.

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.springframework.security.BadCredentialsException: Server error encountered. Code - 43001; nested exception is java.lang.NullPointerException
com.loglogic.logapp.spring.security.LoginAuthenticationProcessingFilter.doSession(LoginAuthenticationProcessingFilter.java:131)
com.loglogic.logapp.spring.security.LoginAuthenticationProcessingFilter.successfulAuthentication(LoginAuthenticationProcessingFilter.java:45)
org.springframework.security.ui.AbstractProcessingFilter.doFilterHttp(AbstractProcessingFilter.java:272)
org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
org.springframework.security.ui.AbstractProcessingFilter.doFilterHttp(AbstractProcessingFilter.java:277)
org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
org.springframework.security.ui.logout.LogoutFilter.doFilterHttp(LogoutFilter.java:89)
org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
org.springframework.security.context.HttpSessionContextIntegrationFilter.doFilterHttp(HttpSessionContextIntegrationFilter.java:235)
org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:175)
org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)

The root cause is related to this stack trace:

java.lang.NullPointerException
com.loglogic.logapp.utils.xmlutil.JAXBInvoker.loadXMLFile(JAXBInvoker.java:176)
com.loglogic.logapp.llapi.AbstractLlapiBase.readFromApi(AbstractLlapiBase.java:77)
com.loglogic.logapp.llapi.NetworkConfig.loadNetworkConfig(NetworkConfig.java:37)
com.loglogic.logapp.llapi.NetworkConfig.getHostName(NetworkConfig.java:79)
com.loglogic.logapp.setting.SettingHandler.getNetworkConfig(SettingHandler.java:1425)
com.loglogic.logapp.setting.SettingHandler.getNetworkSetting(SettingHandler.java:1410)
com.loglogic.logapp.common.CommonUtil.setLocalIPInfoCache(CommonUtil.java:191)
com.loglogic.logapp.common.CommonUtil.findApplianceIp(CommonUtil.java:267)
com.loglogic.logapp.appliancelog.AppLog.getThisIp(AppLog.java:698)
com.loglogic.logapp.appliancelog.AppLog.getTargetIP(AppLog.java:723)
com.loglogic.logapp.appliancelog.AppLog.logActionStatus(AppLog.java:577)
com.loglogic.logapp.appliancelog.AppLog.logActionStatus(AppLog.java:524)
com.loglogic.logapp.appliancelog.AppLog.logActionStatus(AppLog.java:519)
com.loglogic.logapp.appliancelog.AppLog.logActionStatus(AppLog.java:514)
com.loglogic.logapp.spring.security.LoginAuthenticationProcessingFilter.logLoginRequest(LoginAuthenticationProcessingFilter.java:140)
com.loglogic.logapp.spring.security.LoginAuthenticationProcessingFilter.doSession(LoginAuthenticationProcessingFilter.java:117)
com.loglogic.logapp.spring.security.LoginAuthenticationProcessingFilter.successfulAuthentication(LoginAuthenticationProcessingFilter.java:45)
org.springframework.security.ui.AbstractProcessingFilter.doFilterHttp(AbstractProcessingFilter.java:272)
org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
org.springframework.security.ui.AbstractProcessingFilter.doFilterHttp(AbstractProcessingFilter.java:277)
org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
org.springframework.security.ui.logout.LogoutFilter.doFilterHttp(LogoutFilter.java:89)
org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
org.springframework.security.context.HttpSessionContextIntegrationFilter.doFilterHttp(HttpSessionContextIntegrationFilter.java:235)
org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:175)
org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)

Note: The full stack trace of the root cause is available in the Apache Tomcat/6.0.29 logs.