Support Policy: Retirement Notice for TIBCO® Product and Service Catalog powered by TIBCO EBX®

Support Policy: Retirement Notice for TIBCO® Product and Service Catalog powered by TIBCO EBX®

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Article ID: KB0106779

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Updated On:

Products Versions
TIBCO Product and Service Catalog powered by TIBCO EBX 1.0.0, 1.1.0, 1.2.0, 1.2.1

Description

July 18, 2024

On June 30, 2025, TIBCO is officially ending support for versions 1.0.0, 1.1.0, 1.2.0, 1.2.1 of "TIBCO® Product and Service Catalog powered by TIBCO EBX®". No other currently supported EBX Core and Add-on versions are effected by this notice. 

The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (https://edelivery.tibco.com) for the most recent release when planning your upgrade. Until the retirement date, Support will answer product questions, however product updates will not be provided.  After the retirement date has been reached, new cases reported against the retired release(s) will no longer be accepted and existing cases under investigation will be closed.

Available hot fixes and knowledge base articles will continue to be available to all customers with product maintenance beyond the retirement date. For up-to-date information on which versions are eligible for extended support, please refer to the end-of-support query interface on the TIBCO Support Portal (https://support.tibco.com/s/end-of-support). Please note extended support is subject to eligibility requirements and other rules may apply.

Please contact TIBCO Support for any clarifications regarding this support policy.

Issue/Introduction

On June 30, 2025, TIBCO is officially ending support for versions 1.0.0, 1.1.0, 1.2.0, 1.2.1 of TIBCO® Product and Service Catalog powered by TIBCO EBX®. Till that time, Support will answer product questions, but no new defect corrections, in the form of hotfixes or service packs, will be provided for these versions.