TIBCO is officially ending support for release 2.8.0  of TIBCO LogLogic Universal Collector.

This action will take effect on June 30, 2023.

The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (https://edelivery.tibco.com) for the most recent release when planning your upgrade.

During the next 12 months, Support will answer product questions, but enhancements and service pack releases will not be provided.

Service Requests on 2.8.0  will no longer be accepted after June 30, 2023. Service Requests under investigation for the releases being retired will be closed as of the retirement date, June  30, 2023.

TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web, and available hotfixes will continue to be available to all customers beyond the retirement date

For inquiries regarding purchasing Extended Support for TIBCO LogLogic Universal Collector 2.8.0, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com).

Please contact TIBCO Support for any clarifications regarding this support policy.