Support Policy for TIBCO ActiveMatrix BusinessWorks Plug-in for CICS 1.2.0 and all prior versions
book
Article ID: KB0107049
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Updated On:
Products
TIBCO ActiveMatrix BusinessWorks Plug-in for CICS
Description
October 29, 2021.
TIBCO is officially ending support for release 1.2.0 and all prior releases of TIBCO ActiveMatrix BusinessWorks Plug-in for CICS. This action will take effect on October 31, 2022. Although 1.2.0 and all prior releases of this product are already obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you upgrade, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade.
During the next 12 months, Support will answer product questions, but no new defect corrections, in the form of hotfixes or service packs, will be provided.
Cases on the releases being retired will no longer be accepted after October 31, 2022. Cases under investigation for the releases being retired will be closed as of the retirement date, October 31, 2022.
TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Portal (https://support.tibco.com) and applicable hot fixes will continue to be available from the TIBCO Product Support ftp server to customers who are current with maintenance support beyond the retirement date.
Please contact TIBCO Support for any clarifications regarding this support policy.
Issue/Introduction
Support Policy for TIBCO ActiveMatrix BusinessWorks Plug-in for CICS 1.2.0 and all prior versions
Resolution
Upgrade to a newer version of TIBCO ActiveMatrix BusinessWorks Plug-in for CICS before the end of support date.