Support Policy for TIBCO ActiveMatrix BusinessWorks™ SmartMapper Enterprise Server 6.0.0

Support Policy for TIBCO ActiveMatrix BusinessWorks™ SmartMapper Enterprise Server 6.0.0

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Article ID: KB0106787

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Updated On:

Products

TIBCO ActiveMatrix BusinessWorks Plug-in for SmartMapper

Description

June 5, 2024

TIBCO is officially ending support for 6.0.0 release of TIBCO ActiveMatrix BusinessWorks™ SmartMapper Enterprise Server. This action will take effect on Jun 30, 2025.

The purpose of this notification is to officially communicate this retirement and request that you migrate, as soon as possible, to a supported release of the product.  Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade.

Until the retirement date, Support will answer product questions, however product updates (including security updates) will not be provided.  After the retirement date has been reached, new cases reported against the retired release(s) will no longer be accepted and existing cases under investigation will be closed.

Available hotfixes and knowledge base articles will continue to be available to all customers with product maintenance beyond the retirement date.

For inquiries regarding purchasing Extended Support for the release(s) being retired, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com).

Please contact TIBCO Support for any clarifications regarding this support policy.

Issue/Introduction

Support Policy for TIBCO ActiveMatrix BusinessWorks™ SmartMapper Enterprise Server 6.0.0

Environment

Product:TIBCO ActiveMatrix BusinessWorks™ SmartMapper Enterprise Server Version: 6.0.0 OS:All Supported Operating Systems