Support Policy for TIBCO EMS Client for IBM i Software release -- 8.5.0, and 8.5.1
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Article ID: KB0106935
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Updated On:
Products
TIBCO EMS Client for IBM i
Description
[December 1, 2022]
TIBCO is officially ending support for the 8.5.0, and 8.5.1 releases of TIBCO EMS Client for IBM i Software. This action will take effect on November 30, 2023.
The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade.
Until the retirement date, Support will answer product questions, however product updates will not be provided.
Service Requests on TIBCO EMS Client for IBM i of the above releases will no longer be accepted after November 30, 2023. Service Requests under investigation for the releases being retired will be closed as of the retirement date, on November 30, 2023. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and available hotfixes will continue to be available from the TIBCO Product Support web to all customers beyond the retirement date.
For inquiries regarding purchasing Extended Support for TIBCO EMS Client for IBM i 8.5.0, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com).
Please contact TIBCO Support for any clarifications regarding this support policy.
Issue/Introduction
Support Policy for TIBCO EMS Client for IBM i Software release -- 8.5.0, and 8.5.1