Support Policy for TIBCO LiveView Web 1.0.x and prior versions

Support Policy for TIBCO LiveView Web 1.0.x and prior versions

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Article ID: KB0107895

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Updated On:

Products

TIBCO LiveView Web

Description

October 27, 2016
 
TIBCO is officially ending support for release 1.0.x and prior versions of TIBCO LiveView Web. This action will take effect on October 31, 2017.   

Although the 1.0.x and prior versions of this product are already obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product.  Check the TIBCO Product Download Site (https://edelivery.tibco.com) for the most recent release when planning your upgrade.

During the next 12 months, Support will answer product questions, but enhancements and service pack releases will not be provided.

Service Requests on 1.0.x and prior versions will no longer be accepted after October 31, 2017. Service Requests under investigation for the releases being retired will be closed as of the retirement date, October 31, 2017. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and available hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.

Please contact TIBCO Support for any clarifications regarding this support policy.

Issue/Introduction

TIBCO is officially ending support for release 1.0.x and prior versions of TIBCO LiveView Web. This action will take effect on October 31, 2017.

Environment

Product: TIBCO LiveView Web Version: 1.0.x and prior versions OS: All Supported Operating Systems