Support Policy for TIBCO Substation ES 2.13.0

Support Policy for TIBCO Substation ES 2.13.0

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Article ID: KB0106795

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Updated On:

Products

TIBCO Substation ES TIBCO Transaction Interface for IMS TIBCO Transaction Interface for RED

Description

May 29, 2024.

TIBCO is officially ending support for release 2.13.x of TIBCO Substation ES. This includes the following products:

  • TIBCO Transaction Interface for CICS
  • TIBCO Transaction Interface for IMS
  • TIBCO Transaction Interface for RED

This action will take effect on December 31, 2025.  Although the 2.13.0 release of these products is already obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you upgrade, as soon as possible, to a supported release of the products. Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade.

During the next 19 months, support will answer product questions, but no new defect corrections, in the form of hotfixes or service packs, will be provided.

Cases on 2.13.0 will no longer be accepted after December 31, 2025. Cases under investigation for 2.13.0 will be closed as of the retirement date, December 31, 2025

TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Portal (https://support.tibco.com) and applicable hot fixes will continue to be available from the TIBCO Product Support ftp server to customers who are current with maintenance support beyond the retirement date.

Please contact TIBCO Support for any clarifications regarding this support policy.

Issue/Introduction

End of Support announcement for TIBCO Substation ES 2.13.0

Resolution

Upgrade to the current version of TIBCO Substation ES before the end of support date.