Support policy for TIBCO DataSynapse GridServer® Manager 5.2.0 and 6.3.0

Support policy for TIBCO DataSynapse GridServer® Manager 5.2.0 and 6.3.0

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Article ID: KB0107072

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Updated On:

Products

TIBCO DataSynapse GridServer

Description

Jun 01, 2021

TIBCO hereby announces that it will end support for the following product version(s), as of 11:59 pm Pacific Time on June 30, 2022:

  • TIBCO DataSynapse GridServer® Manager 5.2.0
  • TIBCO DataSynapse GridServer® Manager 6.3.0

The purpose of this notification is to officially communicate this retirement and request that you migrate, as soon as possible, to a supported release of the product.  Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade.

Until the retirement date, Support will answer product questions, however product updates will not be provided.  After the retirement date has been reached, new cases reported against the retired release(s) will no longer be accepted and existing cases under investigation will be closed.

Available hot fixes and knowledge base articles will continue to be available to all customers with product maintenance beyond the retirement date.

For inquiries regarding purchasing Extended Support for the release(s) being retired, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com).

Please contact TIBCO Support for any clarifications regarding this support policy.

Issue/Introduction

Support policy for TIBCO DataSynapse GridServer® Manager 5.2.0 and 6.3.0

Environment

All Platforms TIBCO DataSynapse GridServer 5.2.0, 6.3.0

Resolution

Please see above.