TIBCO Data Virtualization server in a cluster may fail to start with a warning message.

TIBCO Data Virtualization server in a cluster may fail to start with a warning message.

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Article ID: KB0073613

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Updated On:

Products

TIBCO Data Virtualization

Description

When a TDV server is a part of a cluster, the TDV server service restart may fail. When this failure occurs the below warning messages may be logged in the cs_server.log file of the TDV server:

WARN [main] 2021-04-01 14:05:33.865 +0200 GMS - join(IP address:9407) sent to IP address:9407 timed out (after 5000 ms), retrying

The above warning is logged when the node tries to communicate with the Timekeeper node during the server startup.
 

Issue/Introduction

The TIBCO Data Virtualization server present in a clustered environment may fail to start with an warning message.

Environment

All Supported Operating Systems

Resolution

To resolve the TDV server startup issue, follow the below steps:

1. First gracefully stop all the services of the TDV node that is facing the startup issue.
2. Stop the services of the Timekeeper TDV server node.
3. Start the services of the problem TDV server node. Verify successful start by logging to the TDV Web Manager and Studio.
4. Start the services of the timekeeper TDV node.