Support Policy for TIBCO iProcess Conductor Order Manager Plug-in i10.0/10.0, 10.2

Support Policy for TIBCO iProcess Conductor Order Manager Plug-in i10.0/10.0, 10.2

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Article ID: KB0107587

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Description

Description:
TIBCO is officially ending support for release 10.2 and any prior releases of TIBCO iProcess Conductor Order Manager Plug-in, previously known as TIBCO Staffware COM Order Client Plug-in.

This action will take effect on September 30, 2008.  

Although the 10.2 and any prior releases of this product are already obsolete, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. At the time of this notification, TIBCO iProcess Technology Plug-ins 11.0.0, which includes the functionality originally provided by the TIBCO iProcess Order Manager Plug-in, is the latest release.

During these 18 months, Support will answer product questions, but enhancements and service pack releases will not be provided. Defect corrections will be considered for critical defects with no workarounds.  

Service Requests on 10.2 and any prior releases will no longer be accepted after March 31, 2010.

Issue/Introduction

Support Policy for TIBCO iProcess Conductor Order Manager Plug-in i10.0/10.0, 10.2

Environment

Product: TIBCO iProcess Conductor Order Manager Plug-in Version: 10.2.0 OS: --------------------