Support Policy for TIBCO Administrator 5.4.0

Support Policy for TIBCO Administrator 5.4.0

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Article ID: KB0107469

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Updated On:

Products

TIBCO Administrator Not Applicable

Description

Description:
This notice is to inform all end users and partners that TIBCO is officially announcing the end of support (EOS) for TIBCO Administrator 5.4.0 and prior releases.  This EOS action will take effect on October 31st, 2010.

For most customers, version 5.4.0 is already outside of the "active support window" as per our standard support policy.  

The purpose of this notification is to officially communicate this policy and request that you upgrade, as soon as possible, to a supported version of the product.

Service Requests on TIBCO Administrator 5.4.0 will no longer be accepted after the EOS date of October 31st, 2010.


Extended Support
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No standard packages are being offered for Extended Support at this time.  However, if you have special circumstances, please discuss these circumstances with your TIBCO Account Executive.


Important Note
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Please note that TIBCO Administrator 5.4.0 and prior versions will continue to be supported when used with supported TIBCO product versions that require it, such as
- TIBCO Adapter(TM) for Kenan/BP 5.3.1
- TIBCO Adapter(TM) for CICS 5.3.0

Issue/Introduction

Support Policy for TIBCO Administrator 5.4.0

Environment

Product: TIBCO Administrator Version: 5.4.0 OS: --------------------

Attachments

Support Policy for TIBCO Administrator 5.4.0 get_app
Support Policy for TIBCO Administrator 5.4.0 get_app