Unable to open Salesforce login URL when prompted to log in to Salesforce, while opening a dashboard in Web Player.

Unable to open Salesforce login URL when prompted to log in to Salesforce, while opening a dashboard in Web Player.

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Article ID: KB0074597

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Updated On:

Products

Spotfire Server

Description

While opening a dashboard created on Salesforce, in Web Player, the following error can be seen.

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Issue/Introduction

Unable to open Salesforce login URL when prompted to log in to Salesforce, while opening a dashboard in Web Player.

Resolution

Enable federated authentication for the Salesforce connector in web clients by providing the "Consumerkey", "ConsumerSecret" and "RedirectPorts" for Salesforce connector. This can be done by following the steps mentioned in the " Configuring the Salesforce connector in Spotfire section" of the documentation. Without this, "Login with Salesforce" option will not work.

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Additional Information

Doc: Configuring the Salesforce connector in Spotfire