Unable to save a TIBCO Spotfire .dxp file to Microsoft OneDrive
Article ID: KB0076803
Updated On:
| Products | Versions |
|---|---|
| Spotfire Analyst | All Versions |
| TIBCO Cloud Spotfire | All Versions |
Description
When trying to save a TIBCO Spotfire .dxp file to Microsoft OneDrive, the save may fail with the following error:
Unable to save the file {filename}. The file is locked by another process. (see attached screen shot)
Failed to remove temporary file: C:\{save file path}\tpshcuejnx2.yu5.tmp
Unable to save data table {GUID} to entry DataTables/{GUID} in file C:\{save file path}\tpsjwizfz3a.2u3.tmp
Unable to save the file {filename}. The file is locked by another process. (see attached screen shot)
Failed to remove temporary file: C:\{save file path}\tpshcuejnx2.yu5.tmp
Unable to save data table {GUID} to entry DataTables/{GUID} in file C:\{save file path}\tpsjwizfz3a.2u3.tmp
Issue/Introduction
This article explains the "The file is locked by another process" err seen when trying to save a TIBCO Spotfire .dxp file to Microsoft OneDrive
Resolution
When TIBCO Spotfire installed client is saving a file, it first creates a temporary file with tps as prefix. When it has been saved correctly it moves the temporary file to the correct file path defined by the TEMP Environment variable. Microsoft OneDrive is often configured to block all *.tmp files, which interferes with the Spotfire application's temp file handling and which leads to this issue.
To resolve, here are 2 possible solutions:
To resolve, here are 2 possible solutions:
- Modify the configuration for Microsoft OneDrive to allow *.tmp files as described here: https://docs.microsoft.com/en-us/onedrive/block-file-types
- Save the file locally to the C:\ drive first and then move it to the OneDrive folder.
Additional Information
Doc: Block syncing of specific file types
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