How to solve "There was an error during the IIS configuration process. Your original IIS configuration will be restored" error?
Article ID: KB0071466
Updated On:
| Products | Versions |
|---|---|
| Spotfire Statistica | 14.0.1 |
Description
While running Installer Statist.exe, you receive an error message saying, 'There was an error during the IIS configuration process. Your original IIS configuration will be restored
Causes:
1. There might be an error in the configuration of the .NET framework of your IIS server.
2. There is something wrong with IIS, doesn't show up the `Default Web Site`
Causes:
1. There might be an error in the configuration of the .NET framework of your IIS server.
2. There is something wrong with IIS, doesn't show up the `Default Web Site`
Environment
Windows
Resolution
Resolution 1:
1. Open a command prompt and navigate to the folder of said .NET configuration (e.g.:
C:\Windows\Microsoft.NET\Framework\v2.0.50727)
In the command prompt type: cd C:\Windows\Microsoft.NET\Framework\v2.0.50727
2. Run 'aspnet_regiis.exe -i'
3. Close the command prompt upon completion.
4. Rerun the Installer Statist.exe again.
1. Open a command prompt and navigate to the folder of said .NET configuration (e.g.:
C:\Windows\Microsoft.NET\Framework\v2.0.50727)
In the command prompt type: cd C:\Windows\Microsoft.NET\Framework\v2.0.50727
2. Run 'aspnet_regiis.exe -i'
3. Close the command prompt upon completion.
4. Rerun the Installer Statist.exe again.
Resolution 2:
Reinstall both IIS and WAS.
In details -
Uninstall IIS and WAS
- Go to "Add remove programs"
- "Turn windows features on or off"
- Remove both IIS and WAS (Windows Process Activation Service)
- Restart the PC
Install IIS and WAS
- Go to "Add remove programs"
- "Turn windows features on or off"
- Turn on both IIS and WAS (Windows Process Activation Service)
Note: Reinstalling IIS alone won't help. You have to reinstall both IIS and WAS
Resolution 3:
Delete the WebStatistica Application Pool if it already exists prior to the installation of Statistica
1. Open Internet Information Services (IIS) Manager
2. Click the arrow to the left of the server name
3. Select Application Pools
4. Right-click on WebStatistica>>Remove
Issue/Introduction
This article shows how to solve this error: There was an error during the IIS configuration process while trying to install Virtual directory Default Web Site//WebStatistica/ Your original IIS configuration will be restored
Additional Information
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