How to resolve error 'EventLogger - eventlog custom event handler error: Error opening jar' ?
Article ID: KB0070814
Updated On:
| Products | Versions |
|---|---|
| TIBCO Data Virtualization | TIBCO Data Virtualization 8.4 and later, 8.5 and later, 8.6 and later and 8.7 |
Description
When attempting to restart the services in TIBCO Data Virtualization, the services failed to initialize due to the following error:
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"EventLogger - eventlog custom event handler error: Error opening jar"
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Issue/Introduction
This article explains the exception message which might show in cs_monitor.out when starting the TIBCO Data Virtualization services
Environment
All supported environment
Resolution
When ' Enable Custom Logging' is set to true it triggered the server to load the customEventHandler.jar at server startup. To resolve this disable the ' Enable Custom Logging' by following the below steps:
1. Open the TIBCO Data Virtualization studio and navigate to Configuration.
2. Search for 'Enable Custom Logging'
3. Change the value of 'Enable Custom Logging' to false.
4. Click on Apply button.
1. Open the TIBCO Data Virtualization studio and navigate to Configuration.
2. Search for 'Enable Custom Logging'
3. Change the value of 'Enable Custom Logging' to false.
4. Click on Apply button.
Feedback
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