Error - Java Heap Space - OutofMemoryError

Error - Java Heap Space - OutofMemoryError

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Article ID: KB0070097

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Updated On:

Products Versions
ibi WebFOCUS 8207 and above

Description

Getting an error of Java Heap Space - OutofMemoryError as ibi_help is trying to cache. 

Issue/Introduction

Error - Java Heap Space - OutofMemoryError

Environment

Windows, Linux

Resolution

Generally, restarting Tomcat will resolve this issue. If not then please follow the steps below:

1. As ibi_help is causing the issue, one can delete the ibi_help.xml file from the location ibi\tomcat\conf\Catalina\localhost
2. Stop and start Tomcat after deleting the ibi_help.xml