307 Errors And Out Of Memory Buffer When Using TIBCO Scribe® And CRM
                    
                
                
                    
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Article ID: KB0078892
                        
                    
                    
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Updated On: 
                    
                 
                
                
                
                    
                
                    
                    
                    
                    
                        
                            
Description
                        
                        
                              When using TIBCO Scribe® Insight, you see may errors similar to the following:      
In the Execution Log:      
Fatal Error: 307      
    In the TIBCO Scribe® Insight Workbench:      
Failed to allocate a managed memory buffer of 268435456 bytes. The amount of available memory may be low.       
    There are many different types of 307 errors that can be caused by anything from a bad network configuration to not enough memory allocated in your environment.  
                        
 
                     
                    
                    
                    
                    
                        
                            
                                
Resolution
                            
                            
                                  To confirm the error you are seeing, enable tracing and review the trace log files as follows:  
    Error Generated In TIBCO Scribe® Insight Workbench      - If you see the errors via the TIBCO Scribe® Insight Workbench, turn on tracing by navigating to View > Options > Tracing and ensuring that "Tracing Enabled" is checked. See Trace Files in the TIBCO Scribe® Insight Help Library.
    - Trigger the error again.
    - Once you receive the error again, disable tracing for better performance.
    - Open the tracing folder and double-click the TWorkbench.log file. The default location is C:\Users\Public\Public Documents\Scribe\Tracing .
    - Do a Find (CTRL + F) on ERROR!
    - Go to the bottom of the article to see if this is one of the possible errors that can be resolved by a hotfix
   
     Error Generated In Console         - In the TIBCO Scribe® Insight Console and navigate to Administration > Site Settings > Tracing and select Enable Tracing.
    - Trigger the error again.
    - Once you receive this error again, disable tracing for better performance.
    - Open the tracing folder. The default location is C:\Users\Public\Public Documents\Scribe\Tracing .
    - Highlight all the "MessageProcessor.log" files and open them in a text editor, such as, Notepad++. 
    - Do a Find (CTRL + F) with Search Criteria as "ERROR!" on "All Opened Documents".
   
     Errors Resolved By A Hotfix         
   The following errors may be resolved by a hotfix:      
    
      NOTE: If you see any of these errors in the logs, contact TIBCO Scribe® to ask for this hotfix:    CRM_5.5.4_HF13_D37609    
If your errors do not match those shown above, open a support case using the Cases link at the top of the page for a better diagnosis of your issue.             
                            
 
                         
                        
                    
                        
                            
                                
Issue/Introduction
                            
                            
                                If you receive 307 or Out of Memory Buffer errors, enable tracing and review this article to determine whether there may be a  hotfix.
                            
                         
                        
                    
                    
                    
                
                    
                        
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