There is is a known bug (
# 83662) in MySQL JDBC driver versions 5.1.40 and 5.1.41 can cause this issue. Therefore, find out what driver version your MySQL data source is using.
Exampledir C:\apps\tdv707\conf\adapters\system\mysql_5_5
mysql-connector-java-5.1.40-bin.jar
In the above example, the MySQL JDBC driver version is 5.1.40.
Follow the steps below to resolve the issue:
1. Download the latest MySQL driver jar file from the MySQL site.
2. Shut down the TDV server ( it is okay to leave the Repository and the Cache running).
3. Back up the existing jar MySQL driver jar and replace it with the downloaded file.
4. Start the TDV server.