AX Error: “Update Patch of AX unable to find a record”

AX Error: “Update Patch of AX unable to find a record”

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Article ID: KB0076550

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Updated On:

Products Versions
TIBCO Cloud Integration - Connect ( Scribe ) -

Description

When updating the CustomerPostalAddress with details and using UpdatePatch block with the matching criteria(e.g AddresslocationId). Below error is encountered:

“Error in calling Operation Update Patch: Operation returned no results. Label: Update Patch CustomerPostalAddresses, Name: CustomerPostalAddressesUpdatePatch”

We could Query, Fetch and Lookup using the same criteria of AddressLocationId to retrieve records from CustomerPostalAddress but UpdatePatch fails

Resolution

If any DateTime field is a primary key for a entity then in matching criteria we have pass all the primary keys.

Here, we are using CustomerPostalAddress entity. Primary fields of this entity are:

AddressLocationId (String)
DataAreaId (String)
Effective (DateTime)
CustomerLegalEntityId (String)
CustomerAccountNumber (String)

So, in the Update Patch for CustomerPostalAddress we have to pass all these 5 fields for it successfully run the Update Operation.

Issue/Introduction

Error in calling Operation Update Patch

Attachments

AX Error: “Update Patch of AX unable to find a record” get_app